Bluecoastmusic.com TAKES YOUR PRIVACY SERIOUSLY.
INFORMATION WE COLLECT AND WHY WE COLLECT IT
In order to provide you with convenient access to our service and information about your account and services relating to the Blue Coast Music Digital Store, we collect the following information:
Registration. In order to use our Digital Store and/or to sign up for our emailing list, you must provide us with certain personal information. Prior to purchasing downloads for the first time, you will be required to register and create an account with Blue Coast Music ("Blue Coast Music Account"). When you create your Blue Coast Music Account, you will be required to provide a login name and password and your name, address and email address. You may also be asked to provide us with additional information, such as your age, gender, and other personal information about yourself or your family. We do NOT retain your credit card information. You may also be asked to provide us with additional information, such as your age, occupation, and internet service provider, but such information is not required.
Once you have registered with us, we may also collect other information about you, including your transactions with us, your service usage patterns, such as the pages on the Bluecoastmusic.com Website you have visited, searches you have conducted on our site and the amount of time you have spent on our Website. If you contact us, we may keep a record of your correspondence. If you have registered with us, we may collect information about what music files you possess on the PC you use to sign up with our service and any other PC's networked to that PC. We may also collect information regarding where you obtained that music. We may collect information concerning the bit rate of the encode of music files contained on your PC and/or any PC connected to that PC or mobile device.
Promotions. As part of the process to create a Blue Coast Music Account or to participate in certain promotions offered by Blue Coast Music such as entering sweepstakes, contests, surveys, newsletters, etc., in addition to name, address, and email address, you may be asked to provide certain information which, by itself, does not personally identify you. For example, you may be asked to provide information concerning your music or other entertainment preferences, purchasing habits, and the like. Blue Coast Music may request this information in order to enhance your experience by understanding you better and to also make you aware of new services, programs or offers in which you may be interested.
Visiting the Site. We keep track of the domains from which people visit our Website, www.Bluecoastmusic.com. We may track the country or zip code of visitors to our Website and of those downloading or attempting to download products from our Digital Store. We analyze this data for trends and statistics, and for federal export law compliance when required. This information is analyzed at an aggregate level and is not considered personally identifiable. We may also collect statistical data on all users of our Website, including: the Internet Protocol (IP) address of the user's computer, the referring URL, if any, and the browser software identification. Certain referring URLs and IP addresses may contain or suggest personally identifiable information.
Forums and Chat Rooms. If you choose to post messages to our message boards, forums, or chat rooms or other message areas or leave feedback for other users, we may collect or track that information. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems, and as otherwise permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Mailing Lists. In order to keep you informed about our services, we may send e-mails and announcements that are needed for the administration of our Website and service. We also give our users the option of joining our mailing list to receive additional information about our Website, services and offers.
YOUR INFORMATION AND HOW WE USE IT
Should Blue Coast Music become sold, transferred or otherwise controlled by a third party, you give Blue Coast Music the right to provide said third party the minimum necessary information so that third party may continue to contact you as a customer of Blue Coast Music and its affiliates.
INFORMATION COLLECTED OR OBTAINED FROM THIRD PARTIES
This section sets out how we obtain or collect information about you from third parties.
Information Received from Third Parties
Generally, we do not receive information about you from third parties. The third parties from which we receive information about you will generally include Listrak, PayPal, Braintree, and Kount. It is also possible that third parties with whom we have had no prior contact may provide us with information about you.
Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.
Reason why it is necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).
Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.
Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances. For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.
Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.
Where We Receive Information About You in Error
If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.
Information Obtained by Us from Third Parties
In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service we will obtain information about you from our payment processors either WorldPay or PayPal or Kount or BrainTree, and only as necessary.
Reason why necessary to perform a contract: where you have entered into a contract or requested that we enter into a contract with you, in certain circumstances, we will obtain information about you from public sources in order to enable us to understand your business and provide services to you or services to a sufficient standard.
For example, we would obtain and/or verify your email address from your website or from a directory where you ask us to send you information by email but we do not possess the information or we need to confirm that we have recorded your email address correctly.
Legitimate interests: in certain circumstances, we will have a legitimate interest in obtaining information about you from public and private sources. For example, if you have infringed or we suspect that you have infringed any of our legal rights, we will have a legitimate interest in obtaining and processing information about you from such sources in order to investigate and pursue any suspected or potential infringement.
OUR USE OF PROFILING
Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analyze or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Web analytics services, Google Analytics and Listrak collect information such as your location (based on your IP address) and your behavior (based on cookies) when you access our website (such as the pages you visit and what you click on). We will only process information from cookies if you have consented to us setting cookies on your computer in accordance with our cookies policy here. [Information collected about you, once collected is anonymized and stored on an aggregate basis.]
Logic involved: by automatically analyzing and categorizing information such as the location (based on IP address) as well as the behavior and devices of visitors to our website (using cookies), we are able to gain a better understanding of what our website visitors want (in terms of the content of our website and our products), how to improve our website and how to advertise and market our services to them.
Significance and envisaged consequences: cookies will be used to track and store information about your behavior and device on our website (unless you have opted out from receiving such cookies using the settings on your web browser) and your location will be analyzed based on your IP address. [We may target advertisements based on the level of interest we receive from certain visitors and their behavior on our website.]
Use of Profiling in Marketing Emails
We use web beacons in our marketing emails to analyze who opens our emails [and what actions they take (for example, what they click on. We will only process information from web beacons if you have consented to their use in accordance with our cookies policy here).
Logic involved: by analyzing how our email recipients respond to our emails, we are able to improve the content and effectiveness of our emails and gauge who is most interested.
Significance and envisaged consequences: your behavior when you open our emails will be tracked using small gif files (web beacons including [open rates], [click through rates]
How to object: Please email us at: support@Bluecoastmusic.com
Legitimate interest: analyzing the level of engagement and effectiveness of our marketing emails and content
Disclosure and Additional Uses of Your Information
This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.
Disclosure of Your Information to Service Providers
We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business [and who process your information for us on our behalf].These include the following:
Our third party service providers are located in the United States.
Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.
[We do not display the identities of [all of] our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly [via our contact form] or [by email] and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).]
Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.
Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.
Disclosure of Your Information to Other Third Parties
We disclose your information to other third parties in specific circumstances, as set out below.
Providing information to third parties such as Google Inc. Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymized basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page:
Legitimate interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service (https://www.google.com/analytics/terms/us.html)
You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout
Transfer and Storage of Your Information
Information collected by Google Analytics is stored on Google’s servers in the United States of America.
Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, affiliates, business\partners, independent contractors, insurers, and employees. Further information on each of these third parties is set out below.
Legitimate interest: running and managing our business efficiently.
We share information with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts. Our accountants are located in the United States.
Occasionally, we obtain advice from advisors, such as accountants, financial advisors, lawyers and public relations professionals. We will share your information with these third parties only where it is necessary to enable these third parties to be able to provide us with the relevant advice.
We do share our information with businesses owned or operated by Blue Coast Music such as Blue Coast Records and DSD-Guide so as to provide you with our complete services.
We do not share our information with artists, labels, or other independent contractors unless you have asked or agreed in writing to our sharing the information.
‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. [‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so.]
We use reasonable security methods to protect the data that resides on our servers. However, because no security system is impenetrable, we cannot guarantee the security of our servers. It is also possible that information you supply to us will be intercepted during transmission.
Whenever you give Blue Coast Music sensitive information (e.g., credit card numbers), Blue Coast Music will take commercially reasonable steps to protect such information by establishing a secure connection with your Web browser. Blue Coast Music employs an industry standard technology known as a secure-socket-layer ("SSL") to protect the transmission of payment information from the Blue Coast Music Network to our servers. We do not share your credit card information with any parties not directly involved in processing or completing your purchase. Blue Coast Music does NOT store any credit card information on our servers. Only our credit card processors maintain that information.
To help protect your Blue Coast Music Account information, please keep your password secure. We suggest that you pick a non-obvious password that mixes numbers and letters. In addition, we recommend that you do not divulge your password to anyone. Ultimately, you are responsible for maintaining the secrecy of your passwords and any Blue Coast Music Account information.
Blue Coast Music may allow certain invited entities to be included in a list of links found on the Bluecoastmusic.com site. However, any link to a page which displays a URL other than a domain name that contains Bluecoastmusic.com in the address window of your browser is a link to a site outside of our service and therefore outside the control of Blue Coast Music. These other sites may send their own cookies to you, collect data or solicit personal information. Blue Coast Music cannot guarantee and is not responsible for the content of outside sites. While Blue Coast Music strives to protect our visitors' personal information and privacy, we cannot guarantee the security and privacy of any information you disclose at other sites, and you do so at your own risk.
REGARDING PERSONS UNDER 18 YEARS OF AGE
The Website and the services provided thereon are intended for access and use strictly by adults 18 years and older. As such, it is not Blue Coast Music's intention to collect nor maintain any personally identifiable information from persons under 18 years of age. Although Blue Coast Music does not seek to collect any information from persons under the age of 18, should you find that your child has submitted his/her information, Blue Coast Music will make reasonable efforts to delete a child's information from its database upon request. You may request to have such information purged from Blue Coast Music's database by sending an email request to support@Bluecoastmusic.com. In the event that you are requesting such information to be purged from Blue Coast Music's database, please make sure to include the correct email address that was submitted by the child.
HOW TO REVIEW, UPDATE OR DELETE YOUR REGISTRATION INFORMATION
As part of your use of our services, you are responsible for updating your submitted registration information so that it is current, accurate, and complete. In order to update your registration information, please access your Blue Coast Music Account and make the desired change. You may also access your Blue Coast Music Account in order to change your user preferences.
Bluecoastmusic.com may contain links to other websites and there may be instances where other websites may be co-branded and/or otherwise affiliated with the Blue Coast Music name. These sites may have privacy policies which differ from that of Blue Coast Music.
Blue Coast Music, Inc., PO Box 874, Belmont, CA 94002 Attn: Customer Service.